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Important numbers

Member Services

1-855-809-9200
TTY for the Deaf: 1-855-859-4109

Member Pharmacy Services

1-877-234-4266
TTY for the Deaf: 1-855-809-9206

Clinical Sentinel Hotline

1-800-426-2090

Nurse Call Line

1-888-404-7406

Care Management

1-888-208-5966

Bright Start program

1-888-208-9528

Enrollment specialist

1-800-440-3989
TTY for the Deaf: 1-800-618-4225

EPSDT

1-877-693-8481

Department of Human Services CONNECT Early Intervention program

1-800-692-7288

Pennsylvania tobacco cessation information

1-800-QUIT-NOW

Special needs unit

1-888-498-0766

Behavioral health treatment contact numbers (PDF)

Medical Assistance Transportation Program (PDF)

Department of Human Services Statewide Customer Service Center

1-877-395-8930

The Department of Human Services Statewide Customer Service Center handles the following issues:

  • Changes to name, address, phone number
  • Adding a new baby
  • Changing those who might fall under your insurance
  • Updates to eligibility status
  • Benefit changes